Are you looking for a flex position where you can put your customer service skills to work?
We need you in Indianapolis, IN!
Ferrellgas Customers across the country look to qualified specialists just like you for answers to questions about Ferrellgas wide range of products and services. We are looking for customer service specialists who would enjoy a flexible schedule, and could get up to 40 hours in a week. This is a daytime/ weekday position.
** Flex position available **
Our Customer Service Specialists use their 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. We reward our teammates with excellent compensation, an ample benefits package, an Employee Stock Ownership Plan, and even a bonus program.
Essential Functions
Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
Enters updates and maintains customer orders and information in PeopleSoft system and assists in various dispatch-related activities supporting the Service Center Management team.
Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.
Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.
Position hours will vary based on business needs
Experience:
2-5 years of customer service experience with experience supporting customers over the phone.
Basic math acumen.
General PC skills (Word, Excel, PowerPoint)
Routing/distribution software experience preferred
The Ferrellgas team needs you, and so do our Customers, so apply today! Interested candidates should send resume to: karenbrown@ferrellgas.com
EOE/AAP/M/F/D/V www.ferrellgas.com
Become a Ferrellgas Fan
www.facebook.com
Keyword: Ferrellgas
- Location: Indianapolis, IN
- Compensation: Ferrellgas offers competitive pay, a comprehensive benefits package, 401(k), Employee Stock, paid holidays, vacation, and bonus potential.
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.