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Resort Supervisor (Whitestown)

compensation: Annual Salary $27,500 or higher, depending upon relevant work experience, company sponsored health insurance, 5 days paid vacation
employment type: full-time

We have an immediate opening for a full time management position at a Premier Pet Resort and Salon on the Northwest side of Indianapolis in Whitestown. This fast paced and growing business is seeking energetic applicants with good interpersonal skills to supervise the day to day operations of our Resort, Daycare, and Salon.


Resort Operations:

  • Ensure all company policies, procedures, and standards are being met.
  • Maintain excellent communication between Front Desk Staff, all Resort Staff, and all Daycare employees.
  • Ensure the optimum health of all pets in our care.
  • Ensure daily operations result in excellent guest experience and high client satisfaction.
  • Supervisor must be capable of performing Resort Team Members, Resort Team Leaders, Daycare Coordinator, Pick Up/Delivery, and Salon Assistant's job duties when necessary.
  • Lite repair and maintenance of building and equipment.
  • Facility and landscaping upkeep.

Staffing and Personnel:

  • Train and motivate Resort Team Members, Resort Team Leaders, Daycare Coordinator, Pick Up/Delivery Staff, and Salon Assistants.
  • Supervise the daily activities of Resort Team Members, Resort Team Leaders, Daycare Coordinator, Pick Up/Delivery Staff, and Salon Assistants.
  • Carry out disciplinary procedures and engage in performance discussions when necessary.
  • Work closely with Resort Manager in the planning and execution of staff meetings.
  • Conduct monthly staff meetings.

Business Operations:

  • Work closely with Resort Manager in the management of policies and procedures that pertain to the Resort, Pick Up/Delivery, Daycare, and Salon.
  • Manage client information in lodging software as needed.
  • Manage supply levels and purchase items, when needed, from outside suppliers.

The Resort Supervisor must possess the following skills and qualifications:

  • Excellent teamwork skills.
  • Strong skills in leadership and training.
  • Strong attention to detail and a strive for perfection.
  • Excellent organization skills.
  • Able to adjust to constant change and remain flexible.
  • Strong and clear communication skills (written and oral).
  • Ability and willingness to do hands-on physical work.
  • A sincere love for animals and concern for their care.
  • Energetic, upbeat, enthusiastic, personable, outgoing.

The Resort Supervisor must be able to move or lift animals or equipment up to and in excess of 40 pounds. The Supervisor must be able to tolerate conditions associated with kennel work including the cleaning of urine and feces and the use of disinfectants. The Supervisor must be able to recognize through sight and sound an animal in distress or discomfort or exhibiting symptoms of illness.

Two years of professional experience as a supervisor is preferred. No previous work experience at a pet resort is necessary. Business experience in a service industry is preferred.

Typical hours for this position are: 4 days a week 6:45 AM - Close (generally 7-7 PM). The Supervisor must be willing and able to work all days of the week, including a Saturday and/or Sunday( A Weekend or Weekend day off is on a rotation type basis).

This is a smoke free business and smoking is not allowed on company premises.

Apply Here
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7018520528


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