Front Desk Associate (Customer Service & Sales) (Indianapolis - Keystone at the Crossing)
8555 N River Road
compensation: $10/hr. plus sales bonus
employment type: full-time
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FULL and PART time positions available with flexible hours.
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.
This includes:
• Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Driving member retention through outreach via phone and email to current members.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Benefits include retail bonuses, 401k, and free monthly massage or skin care.
Contact Emma at (317) 846-8300.
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers